Signature Adventure Global Travel Policy

For the purposes of this Policy, "Participant" refers to the qualified Brand Partners and/or their companion(s) who are registered and participate in the Signature Adventure.

For the purposes of this Policy, "Designated Date" refers to the specific deadline stated in the RSVP notice and official announcement for each respective event.

RSVP

Qualified Brand Partners must complete their RSVP through the Brand Partner Backoffice and submit complete and accurate RSVP information by all applicable Designated Dates. Please ensure all RSVP steps are completed by the Designated Dates and monitor all relevant deadlines closely. Failure to do so will be deemed a forfeiture of participation, and the travel qualification will not be held. (Deadlines apply not only to qualified Brand Partners but also to companion RSVPs.)

If any guests attend on-site without completing their RSVP or receiving approval, CalerieLife cannot guarantee hotel accommodations, airport transfers, or other related services. If CalerieLife is able to provide services based on actual availability, fees will be charged to the Participant in accordance with the Travel Policy.

Travel Itinerary

CalerieLife will arrange a daily itinerary for all Participants and provide appropriate free time to experience local culture and leisure activities. All Participants must follow the itinerary as arranged by CalerieLife. Specific itinerary details will be provided in the travel guidelines.

Airport Transfers

On the first and last days of the official travel program, CalerieLife will endeavor to provide round-trip transfer service between the destination's main airport and the designated hotel. CalerieLife does not provide accommodation or transfer arrangements for Participants who arrive before the official program start date or extend their stay beyond the program end date.

To ensure smooth transfer arrangements, Participants must submit accurate flight information through the Intercom in the Brand Partner Backoffice by the Designated Date. Actual transfer arrangements remain subject to local conditions and operational circumstances, and cannot be guaranteed.

Meals & Dining 

CalerieLife will provide most meals during the travel program, though exceptions may apply depending on actual circumstances. The specific meals included will be confirmed in the final itinerary or on-site guidelines. Costs for meals not included are the responsibility of the Participant.

If a Participant has food allergies or special dietary requirements (including but not limited to vegetarian, religious dietary needs, or food allergies), they must notify CalerieLife through the Intercom in the Brand Partner Backoffice prior to the RSVP deadline. CalerieLife will make reasonable efforts to accommodate such requests but cannot guarantee that all special dietary needs will be fully met. CalerieLife shall not be held liable for any health issues or losses arising from undisclosed or incompletely disclosed dietary requirements.

Accommodation

All Participants will be provided standard room accommodations (twin-share) at the designated hotel for the duration of the travel program. For Brand Partners with 2 travel qualifications, CalerieLife will default to assigning both as roommates. For Brand Partners with 1 travel qualification, one bed in a twin room will be provided. To designate a specific roommate, both parties must complete their RSVP before the RSVP deadline and simultaneously submit a roommate request through the Intercom in the Brand Partner Backoffice. If no roommate request is submitted before the Designated Date, CalerieLife will assign a same-gender Participant as the roommate.

Room types are assigned solely at CalerieLife's discretion. Requests for specific room types, upgrades, or any modifications cannot be accommodated. Should a Participant wish to upgrade at their own expense, this is subject to on-site availability and cannot be guaranteed.

Hotel Incidental Charges

Personal incidental charges are not included in this travel program. Any additional charges incurred by a Participant during their stay (including but not limited to room service, property damage, or unauthorized smoking) are the sole responsibility of the Participant. If such charges appear on CalerieLife's settlement account, CalerieLife will deduct the amount from the Brand Partner's e-wallet; if the balance is insufficient, the amount will be deducted from future commissions until fully recovered.

Ground Transportation

CalerieLife will arrange ground transportation during the travel program based on operational requirements. All transportation arrangements are at CalerieLife's sole discretion, including but not limited to bus assignments and seating. Requests from Participants to change buses or adjust arrangements on-site will be considered by CalerieLife based on actual availability, but cannot be guaranteed.

All vehicles will depart at the scheduled time. CalerieLife will not wait for individual Participants who are delayed. Any additional transportation costs or losses incurred due to a Participant's failure to board on time are entirely the Participant's responsibility; CalerieLife assumes no liability.

Participants with special transportation needs (including but not limited to wheelchair or mobility assistance) must notify CalerieLife before the RSVP deadline. CalerieLife will make reasonable efforts to accommodate such requests but cannot guarantee fulfillment of all special requirements.

Passport, Visa & Entry Documents

Visa arrangements are the sole responsibility of Participants. Please follow standard visa application procedures and allow sufficient time for processing to avoid travel disruptions. Participants must ensure their passport remains valid for at least six months beyond the last day of the travel program. The name used for RSVP must exactly match the legal English name on the Participant's passport. Participants are responsible for verifying the visa requirements applicable to their passport nationality and for all associated costs and responsibilities.

Travel Insurance

Relevant insurance coverage must be arranged independently by Participants. This program does not include any form of personal travel or medical insurance. CalerieLife strongly recommends that all Participants purchase appropriate travel-related insurance prior to departure (including but not limited to travel accident insurance, medical insurance, personal accident insurance, and trip cancellation or delay insurance) to cover potential risks during the trip.

RSVP Cancellation & No-Show

After submitting their RSVP, if a qualified Brand Partner is unable to participate due to personal reasons, force majeure, or visa denial, they must submit a cancellation request through the Intercom in the Brand Partner Backoffice by the Designated Date. Those who neither attend the trip nor submit a cancellation request within the specified timeframe will be charged a fee of USD $2,500, and CalerieLife reserves the right to cancel all trip-related benefits and rewards in the qualified Brand Partner's account (or associated accounts).

After submitting their RSVP, if a companion is unable to attend due to personal reasons, force majeure, or visa denial, the qualified Brand Partner must submit either a special request to change the companion (with valid supporting documentation) or a companion cancellation request through Intercom in the Brand Partner Backoffice by the Designated Date. Qualified Brand Partners who neither submit a special companion change request nor cancel the companion's RSVP within the specified timeframe will be charged a fee of USD $2,500, and CalerieLife reserves the right to cancel all trip-related benefits and rewards in that qualified Brand Partner's account (or associated accounts).

Any forfeited or cancelled travel qualifications are void and cannot be carried over to any other travel-related event.

Travel Qualification Changes

Trip qualifications are non-transferable for resale. All changes to travel qualifications must be submitted and approved by CalerieLife prior to the applicable deadline.

All modification requests must be submitted to CalerieLife through the Intercom in the Brand Partner Backoffice prior to the [RSVP Deadline]. Requests submitted after this date but before the [RSVP Modification Deadline] will incur a change fee of USD $300 per person. Requests submitted after the [RSVP Modification Deadline] will not be accepted. Please refer to the specific event rules for applicable deadlines. Once a Participant Change request is approved, payment must be made promptly via Health Points or credit card.

Travel Qualification Deferral

Trip qualifications may not be deferred to travel programs in other years. If a specific event provides otherwise, the relevant event announcement shall prevail. Please refer to the RSVP notice for each event.

Travel Qualification Forfeiture

In cases of account succession or transfer due to special circumstances, all travel qualifications held in the original account — whether used or unused — will automatically be forfeited upon succession or transfer. The new account holder may not inherit or benefit from the original account's travel qualifications.

Trip qualifications held in accounts that are closed due to policy violations or other personal reasons will also automatically be forfeited upon account closure.

Purchasing Additional Spots for Companions

Where capacity permits, CalerieLife allows qualified Brand Partners to bring unqualified companions (such as family members or spouses) at their own expense. Companion RSVP requests must be submitted through the Intercom in the Brand Partner Backoffice and payment completed prior to the RSVP deadline. If approved, all travel costs for the companions are entirely the responsibility of the qualified Brand Partner. Costs vary depending on the travel destination.

Companions may be CalerieLife Brand Partners or non-Brand Partners. If the qualified Brand Partner is unable to attend, their companions may not attend either.

CalerieLife will determine eligibility to pay and bring additional companions based on availability and the following criteria:

• Travel Points (TP) earned
• Highest rank achieved in the Brand Partner account

Brand Partner Responsibilities

Brand Partners must maintain active account status from the end of the travel qualification period through the last day of the travel program.

In any circumstance where a Brand Partner's account is found to involve violations of CalerieLife policies, illegal conduct, compliance issues, or any other matter that CalerieLife determines affects their eligibility to participate in the travel program, CalerieLife reserves the right to immediately cancel their travel qualification. CalerieLife assumes no liability for any resulting losses or expenses, and retains the right of final interpretation and decision.

Qualified Brand Partners whose travel qualifications have been cancelled will no longer be entitled to any trip-related benefits, arrangements, or rewards.

On-Site Changes

1. Roommate Swap: USD $100
   Exchange of roommates between two different rooms.
2. Participant Change: USD $500
   The qualified Brand Partner account holder requests an on-site transfer of their travel qualification (no additional room required).
3. On-Site Addition of companions: Subject to specific event pricing (no additional room) 

CalerieLife requires all travel qualification-related changes to be submitted through the Intercom in the Brand Partner Backoffice prior to the Designated Date and to receive approval before taking effect. Changes requested after the deadline or on-site will be subject to the following fees:

Any unregistered companions added on-site (including children) will be charged according to the specific event pricing. If an additional room is required, availability is subject to the hotel's inventory; if a room can be arranged, an additional room fee will be charged.

*The fees listed above do not guarantee availability or on-site approval. All fees listed are non-refundable. Approval of any on-site change or substitution request is subject to actual circumstances.

Code of Conduct

If a Participant engages in any misconduct during the travel program, including but not limited to illegal behavior or conduct that disrupts other Participants or staff, CalerieLife reserves the right to immediately revoke their participation without any refund or compensation.

Photo & Video Usage

CalerieLife may conduct photography and videography during the travel program. Such photos and videos may include the likeness, voice, and statements of Participants. CalerieLife reserves the right to use these materials without prior notice, including but not limited to use in CalerieLife's promotional materials, social media, public relations activities, press releases, and other official or unofficial publications.

All Participants agree and acknowledge that their likeness, voice, and statements may be captured and used for CalerieLife's marketing and promotional purposes, and grant CalerieLife an irrevocable, worldwide, royalty-free, and perpetual license to use such photos and videos.

Disclaimer

Accuracy of Information

Please ensure that all submitted flight information and English names exactly match your passport. Any disruptions to transfers, accommodations, or related arrangements, or any additional costs arising from incorrect information, are the sole responsibility of the Participant.

Travel Document Responsibility

CalerieLife assumes no responsibility for any Participant's inability to enter a destination, trip interruption, or related losses arising from insufficient, invalid, or rejected passports, visas, or other entry documents, or from changes to local entry policies, customs, or immigration regulations.

Force Majeure

CalerieLife assumes no liability and will provide no compensation or alternative arrangements if the travel program is cancelled, delayed, or modified due to political unrest, epidemics, natural disasters, government restrictions, or other force majeure events.

Insurance

This program does not include any form of personal travel or medical insurance. CalerieLife does not provide, arrange, or assume any insurance-related arrangements, costs, or liabilities. Any losses or expenses incurred by a Participant during the trip due to accidents, illness, injury, itinerary changes, delays, or other unforeseen events are entirely the Participant's responsibility; CalerieLife assumes no liability for such losses.

Health & Physical Fitness Declaration

Travel programs include physical activities such as walking and outdoor excursions. Participants should ensure they are in suitable health to participate. Those with chronic conditions, heart disease, limited mobility, or other health concerns are advised to consult a physician before departure. CalerieLife assumes no liability for any discomfort, accident, or loss arising from a Participant's personal health condition during the trip.

Itinerary Changes

CalerieLife reserves the right to adjust, modify, postpone, or cancel any aspect of the itinerary due to actual operational needs, weather conditions, safety considerations, policy restrictions, or other factors beyond CalerieLife's control. Such adjustments do not constitute grounds for any compensation, indemnification, or other liability.